Order Management

Order Status

• How can I review the status of my order?
• When will my order ship?
• How can I track my order?
• My order is late for shipment - what is the status of my order?
• My order shows it has shipped, but the tracking isn't active. Has my order really shipped?
• A part of my order shipped, but the other part has not shipped. Why are my items not being shipped together?

Understanding Orders

• What if I found a better price?
• What does my order status mean?
• How will the purchase appear on my bank statement?

Cancellations and returns

• Can I cancel my order?
• Can I return my item?
• How do I return my item?
• My item arrived damaged

Tax

• Sales Tax