Why does the city in my shipping address change?

Our system utilizes USPS-verified city, state, and zip code. So while some cities may have the same zip code, only the USPS-verified city will be recognized and entered into our system for shipping addresses.

For example:

In the above image, the zip code 94014 is used by both Daly City, CA and Colma, CA. If a customer inputs Colma as their city shipping address, our system will default to Daly City as it is the USPS verified and recommended city for that zip code. This will not affect the delivery of your order as long as long as your street address is correct.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request