Return policies are listed in the details of each product page.
In general, we do not accept returns for most of the products that you purchase on our site. Since we sell products that are ordered directly from the designer after a sale, we do not carry inventory and we can’t resell most individual items that have been returned. As such, manufacturers do not allow us to return unsold or returned products.
Most fashion items purchased from Touch of Modern are returnable for STORE CREDIT within 7 days of receiving the item. We will arrange a return label for free return shipping. Upon receipt of the fashion item and the reprocessing the item into our warehouse, you will receive the store credit.
Selected items from The Iconic Collection are returnable for refund:
- The item must be unopened in original manufacturer's packaging
- The cost of return shipping will be deducted from the refund
- As specified in each product page, items are returnable for refund within 14 or 30 days of receiving the item
If you're experiencing issues with your item, please let us know and we'll try our best to help you out!