Could there be additional fees for international orders?

For all Canadian orders, an additional $15 per order is applied. The taxes and duties levied on imported goods is up to the discretion of the customs agent in the country of importation. It is the responsibility of the importer (international customer) to be aware of the relevant laws and taxes that their country imposes on them.

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  • 1
    Michael Boettcher

    In one question you answer, you say that you charge for duties and taxes to Canada (and it does indeed appear on the bill, as I have ordered), in this answer you say the customer is responsible to be aware of the charges. Why would you charge the customer in the first place if they are responsible for the duty/taxes? If you charge for Canadian duty and taxes (which you do) and there is additional charges for duty and/or taxes, you should be responsible. Either you need to be far more clear or change your policy.

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