We sincerely apologize for the troubles you've experienced with our site, however, there are a few things you can try! Please try any of these steps below.
Website:
- Use updated versions of Google Chrome or Firefox
- Clear your cache of temporary internet sites
- Restart your browser
- Restart your computer
App:
- Make sure you have the most up to date version of our app
- Closing out of the app completely and restarting
- Deleting the app and downloading it again.
- Restarting your phone
If you are still having issues after trying those steps, please reach out to us for further help! Please provide any relevant information such as screenshots or the error, the steps that led to your issue, the platform you are using, etc., so that our support team is able to more quickly assess what may be the issue.