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General

General FAQs

  • What does my order status mean?
  • How did Touch Of Modern get started?
  • What happens when a product's sale ends?
  • How can I track my order?
  • Can I cancel my order or change my order?
  • What's the cause for the delay? Why is it taking so long?
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Touch of Modern

  • How do I change my name, email and/or password?
  • How do I change my e-mail settings?

Security

  • Is this a scam?
  • Is my credit card information secure?

Products

  • My new watch isn't keeping accurate time
  • I missed a sale
  • How do you select the products to sell?

Shipping

Delivery Information

  • Can I expedite shipping?
  • When will my order ship?
  • How long does shipping take?
  • Will I get a tracking number?
  • Why isn’t my tracking number working?
  • Can you declare my package as a gift or at a lower value?
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Pricing and Service Areas

  • What if I found a better price?
  • Shipping to Hawaii and Alaska.
  • Do you ship internationally?
  • Could there be additional fees for international orders?
  • Service Areas

Orders

After Receiving Your Order

  • What is Touch of Modern's return policy?
  • Can I exchange my fashion item?

Placing An Order

  • How do I add or change my credit card information?
  • What about my credit?
  • How will the purchase appear on my bank statement?
  • When am I charged?
  • Sales Tax