General

General FAQs

• What does my order status mean?
• How did Touch Of Modern get started?
• What happens when a product's sale ends?
• How can I track my order?
• What's the cause for the delay? Why is it taking so long?
• Why does everyone need to create an account to see the site?

Touch of Modern

• How do I change my name, email and/or password?
• How do I change my e-mail settings?

Security

• Is this a scam?
• Is my credit card information secure?

Products

• What are the cut types for pants?
• Watch Warranty and Coverage
• Is my phone capable of wireless charging?
• What do the shirt fit types mean?
• Do you have size charts?
• My new watch isn't keeping accurate time

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Order management

Cancellations and returns

• Can I cancel my order?
• Can I return my item?
• How do I return my item?
• My item arrived damaged

Placing An Order

• How do I use Sezzle as a payment option?
• What is "Buy Next" and how does it work?
• Understanding watch conditions
• How do I add or change my credit card information?
• Where can I find my store credit balance?
• How will the purchase appear on my bank statement?

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Shipping

Delivery Information

• Why does the city in my shipping address change?
• Can I expedite shipping?
• When will my order ship?
• How long does shipping take?
• Will I get a tracking number?
• Why isn’t my tracking number working?

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Pricing and Service Areas

• What states can liquor and spirits be shipped to?
• What if I found a better price?
• Shipping to Hawaii and Alaska.
• Do you ship internationally?
• Could there be additional fees for international orders?
• Service Areas